We make every effort to ensure that the goods you ordered get to you undamaged and in a timely fashion. Please ensure you read the following in the event of a problem to ensure speedy resolution of any problems:
- The normal delivery time for the products are shown with the price guide.
- If the delivery date is to be any longer than this time you will be contacted by one of our sales representatives.
- All orders will be shipped by UPS or the Royal Mail.
- Autostyle Wheels Direct Ltd can only ship goods to the credit card holders address.
- Autostyle Wheels Direct Ltd is not responsible for any additional costs as a result of extended delivery times, unless prior consent is given in writing by a member of our team
Where an order is placed from a country outside of the European Community, we will require an international bank transfer to a nominated account before we can ship any goods.
For orders outside of the UK, place the order and we will contact you regarding delivery of the goods and the costs for your country.
No money will be taken from the credit card until you have accepted any additional costs for overseas shipping.
In the event that there is a problem with the goods, please contact us.
- We must be informed of the problem with the order within 7 working days starting the day after delivery.
- We are not responsible for any additional costs as a result of a faulty product, unless prior consent is given in writing.
- Products must be returned at your cost and in re-sale able condition.
- This does not effect your statutory rights.